PREAMBLE :
ARTICLE 1 - PRICES AND NUMBER OF PLACES
ARTICLE 2 - AVAILABILITY
ARTICLE 3 - PAYMENT
ARTICLE 4 - SECURITY OF PAYMENTS AND PERSONAL DATA
ARTICLE 5 - VALIDATION
ARTICLE 6 - ORDER CONFIRMATION
ARTICLE 7 - OBTAINING TICKETS
ARTICLE 8 - CANCELLATION AND REFUND
ARTICLE 9 - CUSTOMER SERVICE AND ORDER TRACKING
ARTICLE 10 - APPLICABLE LAW - DISPUTES
- GENERAL TERMS AND CONDITIONS OF SALE OF THE TICKET OFFICE - SHOW
PREAMBLE:
You are using the ticket reservation service of LE PARADIS LATIN. The general terms and conditions of sale that apply to this ticket sales and reservations service are those of LE PARADIS LATIN.
It is hereby specified that these general terms and conditions govern the sale of tickets for shows on the website www.paradislatin.com
- ARTICLE 1 - PRICES AND NUMBER OF TICKETS :
1.1 - The prices of tickets are indicated in euros, including all taxes, but excluding handling and shipping costs.
1.2 - Different types of rates may be offered depending on the event. For the group rate, when it is offered, a minimum number of seats, determined by the organiser, is mandatory.
1.3 - You must print your reservation. It will be used as a counterfoil in place of the tickets which will be collected, in exchange for them, at the entrance to the hall, 15 minutes before the start of the performance.
1.5 - All orders, regardless of their origin, are payable in euros.
1.6 - Le PARADIS LATIN reserves the right to modify its prices at any time, but products will be invoiced on the basis of the rates in force at the time the order is registered.
1.4 - Tickets for the show remain the property of the event organiser until full and final payment has been received by PARADIS LATIN.
-ARTICLE 2 - AVAILABILITY :
Ticket reservations are made in real time. In this context, our server informs you in real time of the availability of tickets at the time of your order. In the event of unavailability in one of the types of seats requested, our server automatically offers you the best remaining seats. Before validating your purchase, in the "RESERVATION" pages, the summary allows you to check that the seats allocated to you correspond to your wishes.
- ARTICLE 3 - PAYMENT :
3.1 - Payment by credit card allows you to reserve your tickets online and immediately in a firm and final manner. The cards accepted for the payment of an order at the show ticket office are cards from the CARTE BLEUE - VISA, EUROCARD - MASTERCARD, AMERICAN EXPRESS and PAYPAL networks.
3.2 - Only one method of payment is authorised per show order.
- ARTICLE 4 - SECURITY OF PAYMENTS AND PERSONAL DATA :
4.1 - Payment security Our site is subject to a security system. We have adopted the SSL encryption process, but we have also strengthened all the scrambling and encryption processes to protect all sensitive data linked to payment methods as effectively as possible.
4.2 - Personal data
4.2.1 - The personal data you provide during your transaction is stored in the database. The data is stored by PARADIS LATIN in our central reservation server for show tickets. It may enable us to contact you, where possible, in the event of cancellation or modification of a date or time.
4.2.2 - PARADIS LATIN undertakes not to divulge or market any information whatsoever concerning you. In accordance with the French Data Protection Act of 6 January 1978, we would like to point out that your personal data is used by our internal departments and that you have the right to access, rectify and oppose any personal data concerning you. To access your personal data recorded by PARADIS LATIN, you just need to send us a request by e-mail or post, indicating your name, first name, address, e-mail address and, if possible, your customer reference. E-mail: paradislatin@paradislatin.com Address: 28 Rue du Cardinal Lemoine - PARADIS LATIN - 75005 PARIS
4.2.3 - When you visit www.paradislatin.com from certain PARADIS LATIN partner sites and are identified as such, data concerning you may be communicated to them. To find out what information about you they may have stored, we invite you to contact the partner site from which you came.
- ARTICLE 5 - VALIDATION :
When you click on the "Continue" button at the end of the order process, on the "Summary" page, and you declare that you accept by ticking the box "I accept the general terms and conditions of sale", you declare that you accept these General Terms and Conditions of Sale in their entirety and without reservation. The data recorded by PARADIS LATIN is authentic and constitutes proof of all the transactions made.
- ARTICLE 6 - CONFIRMATION OF THE ORDER :
The booking form to be printed out is proof of the order confirmation.
- ARTICLE 7 - OBTAINING TICKETS :
7.1 - Collection at the Paradis Latin - 28 rue du Cardinal Lemoine - 75005 Paris 7.2 - To ensure maximum security of your payment, the collection of tickets at the Paradis Latin can only be made on physical presentation of the bank card used for payment and the Identity Card of its holder. Without the presentation of this card, your tickets cannot be delivered.
7.2.1 - For all payments by bank card, the latter is debited as soon as the order is finally validated on www.paradislatin.com. The bank card is debited independently of the actual collection of the tickets. In any event, the tickets are paid for even if you fail to collect your tickets from one of our ticket offices and sales outlets.
- ARTICLE 8 - CANCELLATION AND REFUND :
8.1 - A ticket for a show cannot be taken back, refunded, exchanged or resold except in the event of cancellation of a show.
8.2 - In the event of cancellation, postponement, interruption, modification of the programme or distribution, reimbursement (excluding postage costs) will be subject solely to the conditions of the event organiser.
8.3 - In the event of the cancellation or modification of the date, time or place of a performance for which you have reserved tickets, you agree that LE PARADIS LATIN may, insofar as possible, use the contact details you entered at the time of reservation to keep you informed of the procedure to be followed. In any event, we invite you to check by telephone on 01 43 25 28 28, 24 hours before your performance, that the performance is being held without modification.
- ARTICLE 9 - CUSTOMER SERVICE AND ORDER TRACKING :
For any information or questions, our Customer Service Department is at your disposal: 7 days a week from 9am to 6pm on 01 43 25 28 28 E-mail: paradislatin@paradislatin.com Address: PARADIS LATIN - 28 RUE DU CARDINAL LEMOINE - 75005 PARIS
- ARTICLE 10- APPLICABLE LAW - DISPUTES :
The ticket sales referred to herein are subject to French law. In the event of a dispute, only the courts within the jurisdiction of the Court of Appeal of PARIS- FRANCE are competent.